Privacy Policy

Privacy and Cookie Policy for italianshuttle.com

This policy is provided pursuant to Regulation (EU) 2016/679 (GDPR) and current Italian legislation on the protection of personal data.

Data Controller Giuseppe Pipino Via M. Buonarroti 2, 80013, Casalnuovo di Napoli (NA), Italy VAT Number: IT09267261213 Contact Email: info@italianshuttle.com

Types of Data Collected The Data Controller collects, independently or through third parties, the following categories of personal data:

• Personal and identifying data (first name, last name)
• Contact data (email, phone number)
• Payment data (in case of booking, processed through third-party services such as Stripe and PayPal)
• Usage data (information collected automatically during navigation)
• Cookies and similar technologies
• Any other data voluntarily provided by the user through contact forms, bookings, or information requests.

Methods and Place of Data Processing The Data is processed at the Data Controller’s operating offices and at the datacenters of the hosting and web service providers. Processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated, with appropriate security measures in place.

Legal Basis for Processing The Data Controller processes Users’ personal data in the following cases:

• When the User has given their consent for one or more specific purposes;
• For the performance of a contract or pre-contractual measures (booking of tours and services);
• To comply with legal obligations;
• For the pursuit of the legitimate interests of the Data Controller.

Purposes of Processing The Data is collected for the following purposes:

• To respond to information requests;
• To manage bookings and requested services;
• To manage payments through secure platforms (Stripe and PayPal);
• To send commercial communications and newsletters (with prior consent);
• For anonymous statistics on site traffic and usage;
• To fulfill legal and tax obligations.

Data Retention Data is stored for the time necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Data collected for marketing purposes is stored until consent is withdrawn.

Cookie Policy This website uses technical, analytics, and profiling cookies to offer an optimal browsing experience, collect statistics, and send personalized promotional messages.

Types of cookies used:

• Technical cookies: Necessary for the proper functioning of the site.
• Analytics cookies: Used to collect anonymous information about how users interact with the site.
• Profiling cookies: Used to create user profiles and send targeted advertising messages.
• Third-party cookies: The site may use cookies managed by third parties (e.g., Google Analytics, Facebook Pixel).

Managing Cookies: Upon first access, a banner is displayed that allows the user to accept or refuse the use of cookies. The user can change their preferences at any time through the cookie management panel or their browser settings.

Recipients of the Data The Data may be communicated to:

• Entities that provide services for the management of the website and IT infrastructure;
• Payment platforms (Stripe and PayPal);
• Professionals and consultants for tax and administrative obligations;
• Public authorities in fulfillment of legal obligations;
• Newsletter and CRM platforms (e.g., Mailchimp or equivalent).

Data Transfer to Third Countries Personal data may be transferred to non-EU countries, in compliance with standard contractual clauses or other guarantees provided for by the GDPR.

User Rights Users have the right to:

• Withdraw their consent at any time;
• Access their data;
• Request the correction or erasure of their data;
• Object to the processing of their data;
• Request the restriction of processing;
• Receive their data in a structured format (data portability);
• Lodge a complaint with the Data Protection Authority (Garante per la protezione dei dati personali).

How to Exercise Your Rights To exercise their rights, Users can contact the Data Controller at the email address info@italianshuttle.com.

Changes to this Privacy and Cookie Policy The Data Controller reserves the right to make changes to this privacy and cookie policy at any time. It is recommended to check this page periodically.

Last updated: September 15, 2025